Terms & Conditions

Article 1 — Parties

These Terms and Conditions govern the contractual relationship between:

The Seller: Good Times Production, a French limited liability company (SARL) with a share capital of €14,300, registered with the Paris Trade and Companies Register under number 497 530 444, with its registered office at 34 avenue des Champs-Élysées, 75008 Paris, France. Email: vassili@goodtimesproduction.com

The Buyer: any individual or legal entity placing an order on thesockle.com.

Article 2 — Service description

The Sockle provides a strategic Brand Foundation delivered as a digital product, comprising:

• An 18-question discovery questionnaire (3 acts)
• A strategic positioning analysis
• A 25-slide Brand Book in PPTX format
• A message architecture
• 3 immediate actionable recommendations
• Vassili Rouan's personal strategic note

The Brand Book is delivered by email within a maximum of 24 hours following receipt of payment and completed questionnaire responses.

Article 3 — Pricing

The price of the service is €290 including all applicable taxes, payable in a single transaction.

Prices are stated in euros, inclusive of VAT. Good Times Production is subject to French VAT. Full VAT details are included on the invoice issued after payment.

Article 4 — Order process and contract formation

Orders are placed online through the following process:

• Completion of the discovery questionnaire (18 questions)
• Review and validation of the summary
• Entry of the delivery email address
• Secure payment via Stripe

The contract is formed upon receipt of payment confirmation from Stripe. An order confirmation is sent by email to the address provided.

Article 5 — Payment

Payment is made online by credit or debit card via the secure Stripe platform. Good Times Production has no access to the Buyer's banking information. Payment is charged immediately upon order validation.

Article 6 — Right of withdrawal

By validating their order, the Buyer expressly acknowledges that the performance of the service begins immediately after payment and waives their right of withdrawal in accordance with Article L221-28, 13° of the French Consumer Code. This waiver is confirmed by a dedicated checkbox during the order process.

Article 7 — Delivery

The Brand Book is delivered by email to the address provided at the time of order, within a maximum of 24 business hours following receipt of payment and the completed questionnaire.

Good Times Production cannot be held responsible for delivery delays caused by an incorrect email address provided by the Buyer, or by spam filters blocking the delivery email.

Article 8 — Intellectual property

The delivered Brand Book is the exclusive property of the Buyer for unlimited personal and professional use. The Buyer is free to use, modify and share it as they see fit.

The methodology, format, templates and architecture of The Sockle service remain the exclusive property of Good Times Production.

Article 9 — Liability

Good Times Production is committed to delivering a high-quality Brand Book based on the information provided by the Buyer in the questionnaire. The relevance and completeness of the questionnaire responses directly conditions the quality of the deliverable.

Good Times Production cannot be held liable for commercial decisions made by the Buyer on the basis of the Brand Book, nor for any results obtained from its use.

Article 10 — Complaints and mediation

For any complaint: vassili@goodtimesproduction.com. We commit to responding within 72 business hours.

In the event of an unresolved dispute, the Buyer may have free recourse to a consumer mediator. The competent mediator is MEDICYS: www.medicys.fr. The European online dispute resolution platform is accessible at: ec.europa.eu/consumers/odr.

Article 11 — Governing law

These Terms and Conditions are governed by French law. In the event of a dispute, and in the absence of an amicable resolution, the French courts shall have sole jurisdiction.